Whimbrel Support

Contact support

Tell us what’s going on and we’ll reply by email from support@mysticaldoor.com. Many answers are already in the Help Center.

Already sent us a message? Check on your ticket with its number.

Used only to reply to you.
What happened, and what were you doing just before? If something went wrong, does it happen every time?
Tell us your phone and its Android version, and Whimbrel’s version (Android shows it under Settings › Apps › Whimbrel).
Up to 3 PNG or JPG pictures, 5 MB each. Large photos are made smaller before they’re sent. Hidden details in a picture, such as where a photo was taken, are removed before it’s stored.

We keep your message, and any screenshots, until a year after we close it. See our Privacy Policy.

Prefer email? Write to support@mysticaldoor.com.