The quickest way to reach us is the contact form, which is also behind Contact us at the top of every page. When you send it, you get a ticket number straight away, and we reply by email from support@mysticaldoor.com. If a reply doesn't arrive, check your spam folder.
It helps if you include:
- Your phone and its Android version (in your phone's Settings › About phone), and Whimbrel's version (at the bottom of Settings › Apps › Whimbrel).
- What happened, and what you expected to happen. Does it happen every time?
- If Whimbrel got some words wrong, what you said and what it typed. Whimbrel never sends us your voice, so we can't hear it for ourselves.
- Screenshots, if they show the problem. The form takes up to three PNG or JPG pictures of 5 MB each.
If you write to us again about the same thing, mention your ticket number.
Prefer email? Write to support@mysticaldoor.com with the same details.